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Have a question? We can answer it!
Check out our list of topics for answers to the most frequently asked questions we get at Joseph Winans 7 Star Furniture Gallery. If you have any further questions, contact us at (541) 773-2248.
Frequently Asked Questions
Online Shopping Questions
What Is A 7 Star Furniture Gallery?
Promotions Questions
Special Orders Questions
Replacement Parts Questions
Delivery Questions
Online Shopping
Can I Buy Products Online?
We do not currently sell our products online. We urge you to visit one of our 7 Star Galleries to find an even greater selection than we have online. Click here to view our locations.
7 Star Furniture Gallery
What is a 7 Star Furniture Gallery?
The 7 Star Gallery is an original concept of Joseph Winans Furniture. Both of our galleries contain seven unique furniture collections: Thomasville, Stickley, Broyhill, Modern Lifestyles, Motion Devotion, PelleFina Leather and Mattress Heaven. Each collection offers a particular type and style of furniture.
Promotions
What's the best way to find out about special promotions?
The best way to find out about special promotions is to create an account on the website and select to be informed on such events. At Joseph Winans 7 Star Furniture Gallery, we take your privacy very seriously. Any information provided through the website is held in the strictest confidence and secured using industry-standard encryption methods.
Special Orders
Do you make special orders?
We are committed to providing our customers with the best service by offering a large selection of home furnishings without having to wait months for delivery. However, if we don't have a particular item in stock, we will take an extra 10% off the sale price.
Replacement Parts
How do I get replacement parts for my furniture?
Should you need a part for a piece of furniture you've bought at Joseph Winans 7 Star Furniture Gallery, please contact us at (541) 773-2248 where a customer service specialist will help order your replacement part.
Delivery
What about Same Day Delivery?
Same Day Delivery is subject to availability and it is not available in all areas. Please contact your nearest store for more detailed information.
What are your delivery hours?
We can accommodate your delivery to be from 9:00 a.m. - 5 p.m. or in the evening from 5:00 p.m. - 11:00 p.m. You will be given a three hour time window on the day of delivery. Please note that all times are approximate and could vary depending on unforeseen weather and/or road conditions.
*For more in-depth details of policies and procedures please visit or call either of our galleries. Click here for locations and phone numbers.
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